Privacy Policy

At La Maluk Village, we respect the privacy of every family and are committed to protecting the personal data of parents, children, and visitors to our website.

 

This Privacy Policy explains what information we may collect through our website, application forms, communication with families, and other channels, as well as how this information is used, stored, and protected.

 

1. Information We May Collect

 

We may collect the following information:

 

* Parent's or legal guardian's full name;

* Contact phone number;

* Email address;

* Child's name and age;

* Information provided through inquiry or registration forms;

* Information regarding your preferred enrollment or attendance option;

* Messages you send us via our website, email, WhatsApp, or other communication channels.

 

If your child proceeds with enrollment at our centre, we may also request additional information necessary to support their safe transition, care, and wellbeing. This may include medical information, allergy details, developmental information, daily routines, dietary requirements, and any individual support needs.

 

2. How We Use Your Information

 

We use the information you provide to:

 

* Respond to your inquiries;

* Provide information about our centre, educational programmes, admissions process, and availability;

* Communicate with your family;

* Manage our waiting list or pre-enrollment process;

* Prepare for your child's transition and adaptation;

* Ensure your child's safety, care, and wellbeing;

* Inform parents about important updates, events, or organisational matters;

* Improve our website and the quality of our communication.

 

We do not use personal information for purposes unrelated to the operation of our centre without an appropriate legal basis or your consent.

 

3. Who Has Access to Your Information

 

Personal information is accessible only to authorised members of staff who require it to perform their professional responsibilities.

 

This may include:

 

* Centre management;

* Teaching staff;

* School nurse;

* Psychologist;

* ISCO (Inclusion Support Coordinator);

* Other authorised team members directly involved in your child's transition, care, support, or family communication.

 

All information relating to your child is handled confidentially, with respect for your family, and solely in the interests of your child's safety, wellbeing, and development.

 

4. Sharing Information with Third Parties

 

We do not sell or share personal information with third parties for external marketing purposes.

 

Information may only be shared with third parties when necessary for:

 

* Compliance with legal or regulatory requirements;

* Communication with relevant government authorities;

* Operating our website, application forms, or digital services;

* Delivering services agreed upon with your family;

* Protecting the safety and wellbeing of your child.

 

In such cases, only the minimum amount of information necessary will be shared.

 

5. Data Storage and Security

 

We implement appropriate organisational and technical measures to protect personal information against unauthorised access, loss, alteration, or misuse.

 

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by our internal procedures and applicable regulations.

 

6. Children's Information

 

As La Maluk Village provides education and care for young children, we place particular importance on protecting children's personal information.

 

Any information relating to a child's health, development, transition, behaviour, emotional wellbeing, or individual needs is used solely to provide high-quality care, support, safety, and education.

 

7. Photos and Videos

 

Photographs and video recordings of children are used only with the appropriate consent of a parent or legal guardian.

 

Parents or legal guardians may provide or withdraw consent for the use of photographs and videos in accordance with the centre's internal procedures.

 

8. Parents' and Legal Guardians' Rights

 

Parents and legal guardians have the right to:

 

* Request information about the personal data we hold;

* Update or correct their information;

* Withdraw previously given consent where applicable;

* Ask questions about how personal information is processed;

* Request deletion of personal information where permitted by applicable laws and procedures.

 

9. Contact Us

 

If you have any questions regarding this Privacy Policy or the processing of personal information, please contact us using the contact details provided on our website.